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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stevie Cummins

November 11, 2026

5  out of  5
rating by Stevie Cummins
"So impressed by this office. The people who work here give impeccable customer service! We really appreciate the way they take care of us promptly & with so much kindness! We would highly recommend this Agent & his team!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Natalie Schad

November 11, 2026

5  out of  5
rating by Natalie Schad
"Kristen was a pleasure to work with! Friendly and knowledgeable, a great experience!"
We responded:
"Hi Natalie, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Dave Raml, Your State Farm Agent "
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Renee Sales

November 11, 2026

5  out of  5
rating by Renee Sales
"Not only are their rates the best (This can come and go), I will never go with anyone else because the Customer Service here is second to none! I get my questions answered promptly without fail and I always get such friendly service! Whether I email or call, I can’t believe how quickly I get answers. These days Customer Service like that is just unheard of. Thank you so much.!"
We responded:
"Wow, thank you for the 5-star review, Renee! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Chris Miller

November 10, 2026

5  out of  5
rating by Chris Miller
"Excellent and very friendly."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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David Dejong

November 10, 2026

5  out of  5
rating by David Dejong
"Great talking, discussing policy."
We responded:
"David, thank you for the amazing review! Our Rapid City insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Dave Raml, your State Farm Agent "
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chancebsharah

November 10, 2026

5  out of  5
rating by chancebsharah
"I've had raml for almost 20 years. Never had any issues or bad communication. Great business."
We responded:
"Thank you so much for the 5 stars, chancebsharah! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Kayla Johnston

November 10, 2026

5  out of  5
rating by Kayla Johnston
"Love our Dave Raml State Farm family! They are pro-active, super responsive and always very helpful. Would highly recommend this team if you’re looking for a great experience."
We responded:
"Kayla, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Mark Sheets

November 10, 2026

5  out of  5
rating by Mark Sheets
"All staff members whenever you call are incredibly friendly diligent, and solve any problem that I ever have. This is the best insurance agency I have ever used and I have had several over my years you can’t go wrong!"
We responded:
"Thanks so much for the amazing review, Mark! We really appreciate your support here in Rapid City. Just reach out anytime if you need us - we’re here for you. "
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Terry Pulse

November 10, 2026

5  out of  5
rating by Terry Pulse
"Every time I needed assistance on a matter or to pay a bill; I have always beenvtreated with politeness and a willingness to help solve the challenge. Christen and staff know customer service. Thank you"
We responded:
"Hi Terry, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Dave Raml, Your State Farm Agent "
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Katie Wermers

November 10, 2026

5  out of  5
rating by Katie Wermers
"Our family has experienced a couple unfortunate vehicle incidents; these stressful situations were so much easier with Dave and his office on our team!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Mike Decker

November 9, 2026

5  out of  5
rating by Mike Decker
"Dave Raml’s State Farm office is an amazing insurance company to have represent our housing and vehicle insurance needs. Very friendly and patient staff. Quick and knowledgeable response. They make it very easy to call and ask any questions we may have."
We responded:
"Thank you for the 5-star review, Mike! We’re proud to serve the Rapid City community and truly appreciate your support. "
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Justin Wermers

November 9, 2026

5  out of  5
rating by Justin Wermers
"Hands down the best insurance agent around. Knowledgeable, reliable, and always has your back. Thanks for all your help, Dave Raml"
We responded:
"Justin, we are thrilled that we get to take care of you and your family. Thank you for trusting our agency!"
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Patrick Moran

November 9, 2026

5  out of  5
rating by Patrick Moran
"Great service!"
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Alexis Pravato

November 8, 2026

5  out of  5
rating by Alexis Pravato
"Five stars aren't enough! The staff is so incredibly knowledgeable, responsive, and easy to work with, they make insurance simple, and take the stress out of the process!"
We responded:
"Thank you so much for the 5 stars, Alexis! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Tech N9ne Harritt

November 7, 2026

5  out of  5
rating by Tech N9ne Harritt
"Staff is very friendly, price is great, enjoy the place very much.."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Rapid City insurance team. "
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American Bliss

November 6, 2026

5  out of  5
rating by American Bliss
"Brooke is absolutely FANTASTIC! We moved here from another state and didn’t know which agent to use. From the moment I walked in they made me feel welcome, like family. Brooke saw to it that everything changed over to South Dakota smoothly! I would absolutely recommend this agency to anyone, hands down!"
We responded:
"Hi American, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Dave Raml’s team.  Please reach out to us if any questions come up!  - Dave Raml’s Insurance Team "
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Jay Wickham

November 6, 2026

5  out of  5
rating by Jay Wickham
"Marissa worked very hard to get us the best price and coverage for our insurance policy. She had a great attitude and was very pleasant to work with."
We responded:
"Thanks so much for the amazing review, Jay! We really appreciate your support here in Rapid City. Just reach out anytime if you need us - we’re here for you. "
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Laura Wickham

November 6, 2026

5  out of  5
rating by Laura Wickham
"Added a vehicle and ended up getting a better rate for my first one! Dave’s team is the best🤎"
We responded:
"Hi Laura, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Dave Raml, Your State Farm Agent "
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Brad Mount

November 6, 2026

5  out of  5
rating by Brad Mount
"No matter who answers the phone, they always take excellent care of me. I would definitely recommend this office!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Rapid City. "
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Devyn Vance

November 6, 2026

5  out of  5
rating by Devyn Vance
"Dave and his team are top-notch!"
We responded:
"Thank you so much for the 5-star rating, Devyn! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Dave Raml "
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Emilee Arnett

November 6, 2026

5  out of  5
rating by Emilee Arnett
"Kristen at Dave’s awesome is wonderful! She is very knowledgeable and very helpful!

Highly recommend!"
We responded:
"Emilee, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Shawn

November 6, 2026

5  out of  5
rating by Shawn
"Kristen is absolutely amazing! She is always friendly, professional, and willing to go the extra mile to help. She makes dealing with insurance easy and stress-free. Highly recommend!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Rapid City. "
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Kipno

November 6, 2026

5  out of  5
rating by Kipno
"Amazing service. Highly recommended"
We responded:
"Thanks so much for the amazing review, Kipno! We really appreciate your support here in Rapid City. Just reach out anytime if you need us - we’re here for you. "
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Alec Waby

November 5, 2026

5  out of  5
rating by Alec Waby
"I can't say enough good things about Kristen! She is knowledgeable, patient, and always takes the time to answer questions. It's refreshing to work with someone who genuinely cares about providing great customer service!Always excellent service from everyone!"
We responded:
"This is a great review Alec! Thank you so much!"
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Molly Schunneman

October 28, 2026

5  out of  5
rating by Molly Schunneman
"I had the opportunity to work with Marissa in Dave's office recently. She was very kind, detailed, and helped us get a quick solution on our insurance plan. I appreciate when people in support positions under promise and over deliver, and she did just that! 💜"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Dave Raml’s team. "