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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marie Gaffney

May 17, 2024

5  out of  5 rating by Marie Gaffney
"The pricing here for someone having zero accident with clear driving record was $64 monthly vs. $99+ monthly for liability on a 20+ year vehicle @ Allstate! :)"
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Scott Dirkes

April 27, 2024

5  out of  5 rating by Scott Dirkes
"Dave and his staff were very helpful during my recent hail claim! They made sure it was handled appropriately and stood behind me as a client. They monitored my claim through the system and communicated with me frequently, ensuring I understood the process and where my claim was at. I have two properties and multiple vehicles insured with Dave Raml and highly recommend them. Good pricing, great coverage and great customer service!"
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Megan Hildebrand

October 26, 2023

5  out of  5 rating by Megan Hildebrand
"I thoroughly enjoy working with this State Farm agency in particular. Our homeowner's insurance and car insurance policies are both held with them, and I wholeheartedly suggest making use of their Drive Safe feature to effectively lower your car insurance premium. Moreover, I frequently collaborate with this agency as part of my profession when we serve shared clients. Devyn, in this office, consistently exhibits remarkable responsiveness and is quick in providing the information I request. I always recommend this agency to friends, family, & clients."
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Barb Bieber

September 1, 2023

5  out of  5 rating by Barb Bieber
"I am so happy doing business with this office. They have the most amazing customer service. I don't have to call often, but when I have called in the past, I received immediate attention and results. Kristen rocks!"
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Jess McMillin

May 16, 2023

5  out of  5 rating by Jess McMillin
"Friendly people. Very helpful whenever I needed anything. Kristen is awesome!"
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AnnaBelle Pigott

May 4, 2023

5  out of  5 rating by AnnaBelle Pigott
"Very thorough but not necessary"
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Scott Walther

May 2, 2023

5  out of  5 rating by Scott Walther
"Dave is very conversational and did an amazing job of helping us feel comfortable talking about our various coverages. He was very resonable in his pricing and saved us a lot of money on auto so we can consider other coverage in addition to our base needs. Thank you Dave!"
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jarred amdahl

March 16, 2023

5  out of  5 rating by jarred amdahl
"Have had great experiences with the Dave Raml Agency in Rapid City. Great to work with and they are always happy to answer any of my questions."
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stacey schaeffer

December 27, 2022

5  out of  5 rating by stacey schaeffer
"Great customer service! Dave and his staff are just wonderful to work with. Very thorough and conscientious of our needs."
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Emray Frye

July 28, 2022

5  out of  5 rating by Emray Frye
"I highly recommend the State Farm, Dave Raml agency. Jessica and the team are very knowledgeable and were great to work with during my home buying process!! The rates are very good and I feel they have my back if I ever need to submit a claim."
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Tammy Armstrong

June 27, 2022

5  out of  5 rating by Tammy Armstrong
"Jessica was very knowledgeable, helpful, followed up, and took great care of me and my needs! She is truly efficient and a ROCK STAR at her position!"
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James Hayes

May 2, 2022

5  out of  5 rating by James Hayes
"Answered all questions clearly"
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Justin Wermers

November 24, 2021

5  out of  5 rating by Justin Wermers
"Dave was very professional, had competitive rates, and I felt like he truly cared about what was best for my family!"
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Alec Waby

November 1, 2021

5  out of  5 rating by Alec Waby
"Always excellent service from everyone!"
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Bill Eldridge

October 25, 2021

5  out of  5 rating by Bill Eldridge
"Staff is outstanding in every way. Very professional, very customer oriented from receptionist to agent, very friendly."
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leslie Silverman

October 20, 2021

1  out of  5 rating by leslie Silverman
"I've been with State Farm for over a decade and THEY are fabulous. This agent...not so much. They quoted me an additional policy incorrectly costing me several hundreds of dollars, and never apologized. Dave is not responsible to calls.Look elsewhere as you have many choices in who is your agent."
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Jess Holland

September 14, 2021

5  out of  5 rating by Jess Holland
"Jessica was very cordial and professional yet make it very quick and easy! I truly appreciate with a new Agent coming in she asked if it was ok she sit in on our meeting! I have always heard nothing but great and positive news towards this location and will refer others to her! Being retired military she made sure I received every discount possible. Thank you Jess"
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Leslie Knapp

May 25, 2021

5  out of  5 rating by Leslie Knapp
"We hit a deer and State Farm made the claim and repair process very easy. The team was responsive and very professional. Our claim representative helped me solve a difficult rental car availability issue quickly and effectively. Thank you."
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Heath Bsharah

May 6, 2021

5  out of  5 rating by Heath Bsharah
"I have had Dave Raml as my insurance agent for a while now (and my parents had/have him as well!) and I just submitted my first home claim. They have always been supportive and were with this situation as well. They also gave referrals for repairs and I used one of them. The entire process was wonderful. Everything was swift through them and the job was done quickly. I'm very satisfied and wholeheartedly recommend Raml and his team."
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Lori Phillips

April 28, 2021

5  out of  5 rating by Lori Phillips
"We had went back to State Farm after our prices went up at the other company. My boyfriend set it all and we called Jessica several times for different questions and then added a new car. She was always very nice and helpful!"
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Carol Long

April 27, 2021

5  out of  5 rating by Carol Long
"They are always there to provide answers to all of our questions!"
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Janet Mcconnell

April 23, 2021

5  out of  5 rating by Janet Mcconnell
"In getting house insurance on our new house with Jessica was great!! She's very friendly and informative and professional. Thanks again for all you've done for us!"
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Angel Lyon

April 19, 2021

5  out of  5 rating by Angel Lyon
"My family is from Michigan and we had our favorite little State Farm office but now we have found our NEW favorite right here in Rapid City and that's Dave Raml State Farm office located off of Jackson Blvd!!! 🤗 And I want to thank the kind and professional staff for making this happen! THANKS 😊"
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Uriah Cookie

April 13, 2021

5  out of  5 rating by Uriah Cookie
"Brooke is quick to reply, professional, and friendly!"
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Lacey Airheart

April 13, 2021

5  out of  5 rating by Lacey Airheart
"We have home and auto insurance with Dave Raml-State Farm insurance... for the last 7 years and I love them... So great to work with and always willing to work with us..."